Skip to main content
About Department

Customer Charter

1. To review and process payments as follows within 21 working days from the date of receipt of complete documents:

  • Service Pension
  • Service Reward
  • Rest Leave Replacement Benefits (RLRB)
  • Mobilization Service Termination Allowance (MSTA)
  • Disability Benefits
  • Death Benefits for Dependents of Military Personnel who die in service

2. Applications for the JHEV ATM Welfare and Education Assistance Scheme will be processed within 3 to 6 months from the date of receipt of complete applications.


JHEV ATM Welfare and Education Assistance Scheme:

  • Cost of Living Assistance
  • Schooling Assistance
  • Higher Education Institution (HEI) Admission Assistance
  • Patient Equipment Assistance
  • Natural Disaster Assistance

Total User Account

3145579
Today: 401
Total: 3,145,579

One Stop Centre (OSC) MAFVAD

Level G, Menara TH Perdana, 1001 Jalan Sultan Ismail, 50250 Kuala Lumpur

Tel: 03-2050 8000
Call Centre: 03-2697 6600

Head Office  Branches


Copyright 2024 © Malaysian Armed Forces Veteran Affairs Department