Skip to main content

faq

FAQ

hubungi

Contact Us

maklumbalas

Feedback

peta

Site Maps

Help

FAQ

Frequently Asked Questions by Topic. Please contact us if you still have any questions not listed here.


General

Who is categorized as an ATM Veteran?

"Veteran" refers to a Malaysian citizen who has served full-time and has never been retired or dismissed from service due to misconduct in any of the following forces:

  • The Regular Force of the Malaysian Armed Forces (ATM);
  • The voluntary forces conscripted full-time by the Malaysian Armed Forces, regardless of service duration;
  • Force 136;
  • The British Army personnel who served in Malaya, Malaysia, or Singapore; and
  • The Sarawak Rangers.
What is the total number of ATM Veterans?

Their number is estimated to be around 300,000 people. On average, about 5,000 regular members of the Malaysian Armed Forces (ATM) leave service each year.

JHEV has a National and State-level Veterans Affairs Advisory Council. What is the role of this Council?

The ATM Veterans Affairs Advisory Council (MPHEV) at the national and state levels serves as a platform to identify issues and suitable solutions to be implemented by JHEV at both the national and state levels. This is because the MPHEV is composed of both government bodies and private sector representatives.

The National MPHEV is chaired by the Minister of Defence, while the State MPHEV is chaired by the relevant State Government EXCO member.

Are there any special privileges granted by the Government to ATM Veterans?

In addition to the assistance schemes provided by JHEV, ATM Veterans are eligible for free medical treatment at government hospitals/clinics, according to the criteria outlined by the Ministry of Health. ATM Veterans are also given a 50% discount on KTM fares (Intercity & ETS).

How can one become a member of the ATM Veterans Association?

All former soldiers categorized as ATM Veterans (refer to the definition of ATM Veteran) are automatically considered members of the ATM Veterans Association. The Veteran Card is issued as identification to confirm you are an ATM Veteran.

Can ATM Veterans receive free treatment at the National Heart Institute (IJN)?

ATM Veterans are eligible for free treatment at IJN, provided they are first examined by any government hospital and subsequently referred to IJN for further examination/treatment.

What is the difference in roles between the Armed Forces Veterans Affairs Corporation (PERHEBAT) and JHEV?

PERHEBAT serves as a training and course center for prospective soldiers and ATM Veterans.

Meanwhile, JHEV acts as a 'One Stop Agency' for the management of:

- ATM Retirement Benefits Payments

- Welfare Assistance

- Entrepreneurial Development and Socioeconomics

- Veteran Association Registration

- Second Career Opportunities

What is considered a Government hospital/clinic?

Any hospital/clinic administered by the government, including any university hospitals and other Federal Medical Foundations. (RSAT and HAT are included in this definition).

What about Homeguard, State Defense Teams, and Territorial Army (Wataniah) on weekends?

None of them are ATM Veterans as defined. This means that JHEV does not have the authority to address their issues.

Does JHEV recognize associations/organizations/clubs established by ATM Veterans?

JHEV recognizes associations/organizations/clubs established by ATM Veterans, as long as they are registered with JHEV in accordance with the Veterans Act 2012.

Pension

How can I obtain my Pension Statement for this year?

ension statements can be obtained online at the page vibes.jhev.gov.my.. Starting from January 15, 2019, users are required to re-register in order to obtain their respective pension statements.

Do I need to submit a copy of my Service Record Book when applying for medical reimbursement claims?

If applying for the first time, a copy of the Service Record Book is required to update your information in the JHEV system. However, your application will still be processed even without a copy of the Service Record Book if you are a pensioned veteran.

What are the eligibility criteria to receive Medical Benefits from JHEV?

Veteran:

  • Malaysian citizens categorized as ATM Veterans (refer to the definition of ATM Veteran)

  • Former ATM Members

    • Malaysian Armed Forces (ATM) personnel who have served for at least 3 years
    • ATM Reserves who were conscripted full-time (served at least one year)
  • Former Non-ATM Members

    • Force 136
    • British soldiers who served in Malaya/Singapore
    • Sarawak Rangers

Dependents:

  • ATM Veteran

    • Self
    • Wife/Husband: The legally married spouse, who was registered during service and whose name appears in the Service Record Book and the ATM Veteran Card.
    • A spouse married after the veteran’s service is only eligible for medical benefits as long as the ATM Veteran is alive. If the veteran has passed away, the eligibility period is 20 years from the veteran's retirement date.
  • Children considered dependents are the veteran’s biological children, including adopted children, stepchildren, and illegitimate children who are fully supported by the ATM Veteran, subject to the following age limits:

    • Under 18 years old
    • Under 21 years old if still studying
    • For those with disabilities:
      • Brain disability or physical disability
      • The disability is permanent
      • Unable to support (maintain) themselves
      • The disability must have occurred before reaching 21 years old
        Note: For members/officers appointed before May 16, 1986, the condition "disability must occur before 21 years old" does not apply, except in cases of mental disorders.
  • Non-ATM Veterans

    • Self
    • Wife/Husband
What are the common issues faced by military personnel after retirement from service?

Some of the common issues faced by military personnel after retirement are as follows:

  • Financial Management
  • Divorce
  • Retirees who are bankrupt/incarcerated
  • Appointment of a legal representative
How is the payment calculation for Disability Benefits to ATM Veterans made?

Disability Benefits are only paid for injuries/disabilities related to duties performed during service. Please click here for more information regarding Disability Benefits.

If an ATM Veteran passes away, what death benefits will be provided to the Veteran's family?

If a veteran passes away, the eligible family members will receive Death Benefits from JHEV.

Please click here for more information.

How is the provision of Leave Replacement Benefits to ATM Veterans made?

This benefit can be granted to officers and personnel who have completed the required service period on their respective Last Day of Service (TTP), or to officers/personnel who pass away (paid to dependents) while still in service with the ATM, except for officers who are dismissed due to misconduct or personnel who are dismissed for disciplinary reasons.

The accumulated annual leave balance must consist of leave that could not be utilized in the current year for the sake of service requirements (maximum of 150 days only).

I have lost my Ex-Service Personnel Card (KBT). What should I do?

If you have lost your Veteran Card, please take the following steps:

  1. Report the loss at the nearest police station.
  2. Complete the Veteran Card application form, which can be obtained from the nearby JHEV state office or downloaded from the JHEV website, or click here to download the application form. 
  3. Please submit the completed form along with the following documents:
    1. Police report
    2. Copy of your service record book
    3. Copy of your and your spouse’s identification cards
    4. Copy of your marriage certificate
    5. One passport-sized photo

Send the form and the documents to the JHEV State office or directly to JHEV ATM for further processing.

If you have any questions or concerns, please contact the Veteran Card Unit staff at 03-2050 8111.

Welfare Assistance

Who is eligible to apply?

Eligibility for Welfare Assistance:

  • Veterans of the Malaysian Armed Forces (ATM) (regular members of the Malaysian Armed Forces, British Armed Forces, Force 136, Sarawak Rangers, and former full-time Territorial Army personnel) (with at least 1 year of service).

  • Widows of ATM Veterans.

  • Orphaned children of ATM veterans, aged 18 years and below, or until the completion of their first-degree studies, whichever comes first.

Exceptions:

  • Those who have been discharged for disciplinary reasons.

  • Wives married after the veteran’s service, including dependents.

What are the welfare assistance schemes available for ATM veterans?

There are five welfare assistance schemes under JHEV ATM, which veterans can apply for:

  1. Skim Bantuan Sara Hidup (BSH) - Life Support Assistance Scheme
  2. Skim Bantuan Peralatan Pesakit - Patient Equipment Assistance Scheme
  3. Skim Bantuan Persekolahan - Schooling Assistance Scheme
  4. Skim Bantuan Bencana Alam - Natural Disaster Assistance Scheme
  5. Skim Kemasukan IPT - Higher Education Admission Assistance Scheme

The application forms for these welfare assistance schemes can be obtained from the official JHEV ATM website – Bantuan Untuk Veteran ATM here.

Where should the ATM JHEV welfare scheme application form be submitted?

All application forms must be submitted to the JHEV Branch office based on the applicant's state of residence as follows:

State / Zone

Address

Selangor and WPKL

ATM Veterans Affairs Department Selangor/Federal Territory Kuala Lumpur Branch

Level 1,301 Medan Tuanku,
Jalan Tuanku Abdul Rahman,
P.O 13191,
50802 Kuala Lumpur.
Malaysia.

Tel: 03-2050 8060/ 8040/ 8037

Kelantan and Terengganu

ATM Veterans Affairs Department
Negeri Kelantan dan Terengganu Branch

L2.02 2nd Floor, UTC Building,
Jalan Hamzah,
15050 Kota Bharu Kelantan

Tel: 09-7470 289
Faks: 09-747 0499

Kedah, Perlis Pulau Pinang

 

ATM Veterans Affairs Department
Negeri Kedah, Perlis dan Pulau Pinang Branch

268,Shahab Perdana Building
Sultanah Bahiyah Highway
05350 Alor Star Kedah

Tel: 04-7332 437 / 446
Faks: 04-7332 592

Perak

ATM Veterans Affairs Department
Negeri Perak Branch

Lot UTC 27, Level 2,
Perak Urban Transformation Centre (UTC),
Off Jalan Dato` Onn Jaafar,
30300 Ipoh, Perak Darul Ridzuan

Tel: 05-2435 062 / 063
Faks: 05-2435 124

Melaka and Negeri Sembilan

 

 

ATM Veterans Affairs Department
Negeri Melaka dan Negeri Sembilan Branch

Level 1-A, Wisma Persekutuan
Jalan MITC, Hang Tuah
75450 Ayer Keroh Melaka

Tel: 06-2345 931 / 932
Faks: 06-2345 930

Johor

 

ATM Veterans Affairs Department
Negeri Johor Branch

4th Room, Floor 9, EPF(KWSP) Building
Jalan Datuk Dalam
80000 Johor Bahru. Johor

Tel: 07-222 6564/ 07-226 7712
Faks: 07-222 1148

Pahang

 

ATM Veterans Affairs Department
Negeri Pahang Branch

1st Floor, Wisma Pahlawan
Jalan Gambut 25000
Kuantan Pahang

Tel: 09-5142 235 / 295
Faks: 09-5142 275

Sabah

 

ATM Veterans Affairs Department
Negeri Sabah Branch

Door C7-3, 7th Tingkat,
Blok C, EPF Building,
Jalan Karamunsing
88000 Kota Kinabalu. Sabah

Tel: 088-259 120 / 088-267 506
Faks: 088-5142 275

Sarawak

 

ATM Veterans Affairs Department
Negeri Sarawak Branch

S 38 (Survey Lot No 4232) Blok 233
Kuching North Land District
Batu 6 1/2 Jln Penrissen
93250 Kuching Sarawak

Tel: 082-620 906
Faks: 082-620 799

Can I submit the ATM JHEV Welfare Scheme Application Form directly to the ATM JHEV Welfare Division?

Applicants can submit directly to the ATM JHEV Welfare Division. However, it is recommended that the form be sent directly to the state to avoid process delays, as all application forms must be complete with comments from the State Branch JHEV Director. If not, the form is considered incomplete and will be returned to the State Branch JHEV for review and comments.

What if I want to get any information such as how to apply, application status, payment status or other additional information?

Applicants can contact their respective JHEV Branch/State office for any inquiries related to welfare schemes.

However, if the application has already been processed by the JHEV Branch/State office, applicants can contact the Welfare Division at the hotline numbers 03-26976600 or 03-20508000, or the following extension numbers:

Question Type

Telephone Extension Number

Hotline Number

Living Expense Assistance Scheme

8034/ 8038 /8029

019-2750943

Patient Equipment Assistance Scheme

8036 / 8038

019-3804635

School Assistance Scheme

8036 / 8026 /8029  

019-3804635

Natural Disaster Assistance Scheme

8033 / 8032

019-2950943

IPT Admission Scheme

8033 / 8026

8033 / 8029

Other inquiries / General Welfare Division

8014

-

I have been contacted and asked to submit additional documents for my application. How can I submit these documents?

During the Movement Control Order (PKP), the additional documents can be submitted via postal mail or email to the respective JHEV Branch/State office or the Welfare Division of JHEV ATM (depending on which party requested the additional documents).

Additionally, for the Welfare Division of JHEV ATM, any additional information or feedback can be submitted via email to jhev.kebajikan@jhev.gov.my.

My ex-husband is an ATM veteran. After our divorce, he became unreachable/missing. Can I apply for any welfare assistance related to supporting or providing for my children with my ex-husband?

Applicants can contact their respective JHEV Branch/State office for any inquiries related to welfare schemes. For special cases such as being missing, mentally incapacitated, imprisoned, or others, the application can be forwarded to a special meeting for consideration.

I intend to meet with any officer regarding the welfare scheme application. Is that possible?

During the Movement Control Order (PKP), any face-to-face meetings must go through an appointment process first.

What is the Poverty Line Income (PGK)?

Poverty Line Income (PGK) is the income of a household as determined the Economic Planning Unit, Prime Minister's Department (EPU, JPM), as a measure of poverty status. PGK per Capita is the average income rate based on the number of household members.

Currently, for the purpose of applying for JHEV ATM welfare schemes, the rate used is the Current Average Poor Household Poverty PGK of RM1198.00 per month, or the Current Average Poor Per Capita PGK of RM322.00 per month.

I have a monthly household income of RM1,218.00 per month, which is only RM20 more than the prescribed PGK rate and am unable to work due to an illness. Can I apply for BSH?

Applicants are recommended to submit the JHEV Welfare Scheme Application Form and an investigation session will be conducted by the respective JHEV Branch/State. The application will be taken up in a special meeting for consideration. The results of the meeting will be communicated to the applicant.

If an ATM veteran who is receiving BSH assistance dies, is this assistance eligible to be given to the widow or widower of the ATM veteran?

BSH will be discontinued for the deceased ATM Veteran. The widow or widower of the veteran must submit a new application through the JHEV ATM State Branch to enable BSH payment to be made in the name of the widow or widower. The JHEV ATM State Branch is required to manage the application and submit it to the JHEV Welfare Division at Headquarters for further action (uploaded for consideration and approval by JKKP).

If the ATM Veteran who received this assistance is arrested by the authorities and put in prison (has been sentenced), what about the BSH payment?

BSH payments will continue as usual, but the heirs need to resolve the matter with the JHEV ATM immediately. Payment will be made via warrant and opened via "Electronic Fund Transfer (EFT)".

I have received my first BSH assistance check from JHEV. I don't understand what to do next.

After receiving the first aid cheque from JHEV, the recipient must take the cheque to the bank to cash it. The cheque is valid for up to 3 months from the date of issue.

How are BSH payments made to ATM Veterans who do not have an active account number (being a victim of fraud, ATM Veterans involved in any activity that caused their bank accounts to be frozen)?

BSH may continue its payment through other methods such as issuing a warrant. BSH payments may also be deposited into the account of the wife or husband or child with the veteran's consent (subject to JKKP consideration and approval). However, JHEV ATM cannot be linked to any arising matters or disputes regarding this payment in the future.

The ATM veteran has two wives, the first wife is "hanging without a rope" and lives in Malaysia while the second wife lives abroad with the veteran. The veteran has a career abroad and has a good life in terms of income. The first wife has submitted a BSH application as her life is quite difficult.

Can this application be considered?

 a. Referring to this case, the wife is not eligible to receive BSH since her husband (ATM Veteran) is still alive. The cost of living for the family of the first wife is still the responsibility of the veteran. As informed, BSH or any facilities provided by the Government are for the ATM Veteran. The ATM Veteran status will allow it to provide these facilities. However, if there is a situation that causes the veteran to no longer be able to manage the BSH allocation (displaced sick veteran, veteran with memory loss, insane, missing without being traced, running away from family and so on) then the wife or heirs can apply for this BSH. JKKP will consider this application on a case by case basis.

 b. Disputes regarding the "hanging without a rope" situation should be resolved at the family level. However, JHEV ATM can assist the heirs to seek assistance under the relevant government agencies (if any).

Are widows or widowers of ATM Veterans who married after their service period ended eligible to apply for BSH?

Veteran widows or widowers who marry after completing their service are eligible to apply for BSH for a period of 3 years. An application for re-continue must be made if assistance is still needed after the 3-year period.

Can I apply for BSH assistance if I have received assistance from Zakat, the Social Welfare Department, Baitulmal and other agencies?

Yes, applicants can apply for BSH. However, Applicants must state the monthly contribution information received completely and accurately in the ATM JHEV Welfare Scheme Application Form. Applications will be considered if eligible.

Is a divorced ex-wife eligible to apply for BSH?

A divorced ex-wife is not eligible to apply for BSH and other related assistance or facilities. The same principle applies in the management of pensions and other facilities for civil servants including ATM

Is there anything that needs to be done if a veteran who receives BSH payments wants to migrate abroad?

ATM veterans residing abroad are not eligible for consideration for BSH. Therefore, the matter should be reported to the ATM JHEV for the purpose of immediate termination of BSH assistance to avoid the occurrence of an overpaid amount that needs to be refunded.

Can the widow of an ATM Veteran who has foreign citizen status apply for BSH?

Widows/widowers of ATM Veterans who are foreign citizens are eligible to apply for BSH provided that the widow/widower is still residing in Malaysia and meets all the criteria for granting BSH in force. Since the widow/widower of veterans who are foreign citizens do not have an identity card, the JHEV ATM State Branch must always update the status of life, death, marriage, change of address of the BSH recipient every 6 months and if they have died or remarried, the BSH payment will be sent immediately.

Can ATM Veterans who are declared bankrupt be given BSH?

ATM veterans who have been declared bankrupt by the Malaysian Insolvency Department can apply for BSH by submitting an application along with confirmation from the Malaysian Insolvency Department stating that the veteran is bankrupt. The application will be considered by the JKKP. For a successful application, the veteran must bring this BSH approval letter to the Malaysian Insolvency Department to obtain permission to open a bank account. With a letter of support from the Malaysian Insolvency Department, the veteran can open a bank account (subject to approval from the relevant bank) and the BSH application can be credited to the account every month.

Veteran ATM has suffered disability (sick and homeless and unable to take care of himself), and has 2 wives who live separately. Can the wives apply for BSH?

For the above cases, the wives concerned can apply for BSH and this matter will be considered in the JKKP Meeting. In this regard, the JHEV ATM decided that this matter can and should be considered since the assistance provided is to help with the living costs of ATM veterans and their families. In addition, the Pension policy issued also allows for payment.

Apakah Skim Bantuan Persekolahan (BSK)

Skim Bantuan Persekolahan (BSK) disediakan bertujuan untuk membantu membiayai perbelanjaan memulakan persekolahan di peringkat rendah atau menengah atau vokasional.

Siapakah yang layak memohon?
  • Veteran ATM atau orang tanggungan dengan pendapatan bulanan di bawah Pendapatan Garis Kemiskinan (PGK) isi rumah atau perkapita layak memohon bantuan ini.

  • Hanya seorang anak sahaja LAYAK dipertimbangkan bantuan persekolahan bagi seorang Veteran ATM.

Bilakah permohonan boleh dikemukakan?

Permohonan BSK boleh dikemukakan pada tahun semasa sahaja selewat-lewatnya sebelum 30 September setiap tahun. Ini adalah untuk memastikan pembayaran dapat dibuat pada tahun semasa tertakluk kepada peraturan kewangan yang berkuatkuasa.

Berapakah kadar bantuan yang akan diluluskan?

Bantuan Persekolahan ini dibayar secara tahunan dengan kadar RM500.00 setahun bagi sekolah rendah dan RM700.00 setahun bagi sekolah menengah atau vokasional.

Berapa lamakah tempoh pembayaran ini dibuat?

Setiap permohonan yang diluluskan akan berkuat kuasa selama mana anak tersebut masih menuntut di sekolah rendah atau sekolah menengah atau vokasional. Bantuan akan terhenti jika anak veteran tersebut tamat persekolahan yang diluluskan, contohnya tamat darjah 6, tingkatan 5 atau 6 atau mencapai umur 19 tahun bagi yang menuntut di Kolej Vokasional.

Veteran mempunyai dua orang anak, seorang masih belajar di sekolah rendah dan seorang di sekolah menengah. Adakah veteran layak memohon kedua-dua BSK sekolah rendah rendah dan sekolah menengah?

BSK hanya layak diberi kepada seorang anak sahaja sama ada yang menuntut di sekolah rendah atau sekolah menengah. Veteran hendaklah memilih sama ada untuk memohon BSK peringkat sekolah rendah atau sekolah menengah semasa mengemukakan permohonan tersebut.

Anak saya bakal menamatkan pembelajarannya diperingkat rendah. Adakah saya perlu mengemukakan permohonan baharu bagi pembelajarannya diperingkat menengah kelak?

Ya. Bagi anak yang sedang menerima BSK di peringkat sekolah rendah dan akan menamatkan pembelajaran di peringkat rendah tersebut, hendaklah mengemukakan permohonan baharu bagi dipertimbangkan BSK peringkat menengah.

Suami saya seorang Veteran ATM telah pun meninggal dunia dan kini saya telah berkahwin semula. Bolehkah saya memohon bantuan persekolahan bagi anak saya.

Tidak boleh. Balu/Duda kepada Veteran ATM yang telah berkahwin semula TIDAK LAYAK memohon sebarang bantuan kebajikan. Permohonan hanya boleh dibuat ke atas nama anak dibawah kategori anak yatim dan bayaran bantuan akan disalurkan terus ke akaun anak itu sendiri.

Jika Veteran ATM yang sedang menerima bantuan BSK itu meninggal dunia, adakah bantuan ini layak diberikan kepada balu atau duda kepada veteran ATM tersebut?

BSK akan dihentikan kepada Veteran ATM yang telah meninggal dunia itu. Balu atau duda kepada veteran tersebut perlu mengemukakan permohonan baharu melalui JHEV ATM Cawangan Negeri untuk membolehkan pembayaran BSK dibuat di atas nama balu atau duda tersebut. Pihak JHEV ATM Cawangan Negeri dikehendaki menguruskan permohonan berkenaan dan mengemukakan ke Bahagian Kebajikan JHEV Ibu Pejabat untuk tindakan lanjut (diangkat untuk pertimbangan dan kelulusan JKKP).

Apakah BSK ini masih boleh diberi kepada anak veteran yang menerima apa-apa biasiswa bulanan atau bantuan bulanan yang lain?

Ya, BSK masih boleh diberi kepada anak-anak veteran yang menerima bantuan biasiswa atau bantuan bulanan yang lain kerana tujuan bayaran ini adalah untuk membantu membiayai perbelanjaan anak-anak veteran untuk memulakan persekolahan.

Apakah Skim Bantuan Kemasukan IPT?

Skim ini merupakan bantuan kewangan sekaligus bagi meringankan beban kewangan ketika pendaftaran kemasukan ke Universiti Awam/Politeknik dan IPTS terpilih bagi anak-anak Veteran ATM.

Berapakah kadar bantuan di bawah skim ini?

Kadar bantuan adalah seperti berikut:

  1. RM1000 bagi pengajian peringkat Diploma;
  2. RM1500 bagi pengajian peringkat Ijazah Pertama.
Apakah syarat kelayakan untuk memohon Skim Kemasukan IPT?

 

  1. Veteran – Pemilik Kad Veteran
  2. Tidak diberhentikan atas dasar tatatertib
  3. Balu veteran ATM – dikahwini semasa dalam perkhidmatan
  4. Had Umur Anak – tidak melebihi 23 tahun ketika pendaftaran
  5. Pengajian sepenuh masa dan di dalam Negara sahaja
  6. Kursus Pengajian Profesional tidak layak dipertimbangkan
  7. Kursus berbentuk latihan yang dibiayai sepenuhnya oleh Kerajaan tidak layak dipertimbangkan
Adakah JHEV menyediakan Bantuan Kemasukan IPTA/ Politeknik bagi anak veteran ATM yang belajar di IPTS?

JHEV menyediakan Bantuan Kemasukan ke IPTA dan politeknik kerajaan sahaja.

Anak saya mendapat tawaran bagi pengajian peringkat diploma di UITM dan telah mendaftar masuk dan membuat bayaran yuran pendaftaran. Bolehkah saya memohon bantuan ini?

Semua Institusi Pengajian Tinggi Awam (IPTA) dan Institusi Pengajian Tinggi Swasta (IPTS) serta kursus-kursus yang diiktiraf oleh Malaysian Qualification Agency (MQA) layak dipertimbangkan Bantuan Kemasukan ke IPT. Dalam hal ini, pemohon layak memohon bantuan ini. Pemohon perlu mengemukakan surat tawaran mengikuti pengajian peringkat Diploma di UITM beserta resit bayaran pendaftaran yang mengesahkan pendaftaran anak tersebut semasa membuat permohonan bantuan ini dan memenuhi syarat-syarat kelayakan yang ditetapkan.

Anak saya telah mendaftar dan belajar di UITM pada bulan September tahun 2022 bagi pengajian peringkat Ijazah Pertama. Bolehkah saya memohon bantuan ini pada tahun 2023?

Boleh, permohonan boleh dikemukakan dalam tempoh setahun dari tarikh pendaftaran dan memenuhi syarat-syarat kelayakan yang ditetapkan. Permohonan boleh dikemukakan sebelum 30 September pada tahun 2023

Anak saya mendapat tawaran bagi pengajian peringkat diploma di UITM. Bolehkah saya terus memohon bantuan ini?

Pemohon perlu mengemukakan dokumen sokongan yang mengesahkan pendaftaran anak tersebut semasa membuat permohonan.

Anak saya telah mendaftar dan belajar di UITM pada tahun lepas bagi pengajian peringkat Ijazah Pertama. Bolehkah saya memohon bantuan ini.

Permohonan boleh dikemukakan dalam tempoh setahun dari tarikh pendaftaran dan memenuhi syarat-syarat kelayakan yang ditetapkan.

Anak saya telah ditawarkan melanjutkan pengajian Ijazah Pertama di IPTS. Bagaimanakah saya ingin menyemak sama ada IPTS tersebut tersenarai bagi tujuan permohonan?

Pemohon boleh menghubungi JHEV Cawangan/Negeri masing-masing bagi setiap pertanyaan berkaitan skim kebajikan.

Namun, sekiranya permohonan telahpun diproses oleh pihak JHEV Cawangan/Negeri, pemohon boleh menghubungi Bahagian Kebajikan di talian hotline 03- 26976600 atau 03-20508000 atau nombor sambungan berikut:

 

Jenis Pertanyaan

Nombor Sambungan Telefon

Skim Bantuan Sara Hidup

8034/ 8038

Skim Bantuan Peralatan Pesakit

8036 / 8029

Skim Bantuan Persekolahan

8036 / 8026

Skim Bantuan Bencana Alam

8033 / 8032

Skim Kemasukan IPT

8033 / 8029

Lain-lain / Am Bah. Kebajikan

8014

 

Apakah Skim Bantuan Peralatan Pesakit (BPP)

Skim Bantuan Peralatan Pesakit bertujuan membantu Veteran ATM dan orang tanggungan yang memerlukan untuk membeli peralatan bantuan perubatan seperti kerusi roda, tongkat, katil, tilam dan sebagainya.

Siapakah yang layak memohon?

Permohonan boleh dibuat oleh:

  • Veteran ATM (berpencen atau tidak berpencen);
  • Balu/Duda kepada Veteran ATM (Balu/Duda yang berkahwin semula TIDAK LAYAK memohon sebarang bantuan kebajikan);
  • Anak-anak yatim Veteran ATM yang berumur di bawah 18 tahun dan di bawah 23 tahun jika masih belajar (termasuk anak tiri dan anak angkat sah Veteran). Tiada had kelayakan umur bagi anak yatim yang disahkan daif dari segi fizikal dan mental serta tidak berupaya menanggung diri sendiri; atau
  • Waris/ Penjaga kepada anak yatim Veteran ATM (yang masih kecil atau yang daif dari segi mental dan fizikal).
Apakah tafsiran bagi anak kurang upaya (OKU)?

Seksyen 2(b), Akta Pencen 1980 dan Peraturan 2, Peraturan-Peraturan Pihak-Pihak Berkuasa Berkanun dan Tempatan 1990, memberi tafsiran berkenaan Anak Kurang Upaya Tanggungan Pesara seperti berikut:

  • Seorang anak yang tidak kira apa jua umurnya dan yang cacat otak atau hilang upaya dari segi jasmani dan secara kekal dan tidak berupaya untuk menanggung dirinya sendiri dengan syarat anak itu adalah anak cacat otak atau hilang upaya dari segi jasmani dan secara kekal sebelum anak itu mencapai umur dua puluh satu tahun.
Apakah jenis peralatan yang boleh dimohon?

Senarai peralatan pesakit yang boleh dimohon: 

  • Kerusi roda.
  • Katil pesakit.
  • Tilam anti-luka (anti-decubitus).
  • Tongkat.
  • Walker.
  • Commode chair.
  • Suction pump.
  • Jewett brace.
  • Lain-lain kategori peralatan sokongan yang disyorkan oleh pakar / pegawai perubatan kerajaan.
Bagaimanakah cara membuat permohonan?
  • Permohonan boleh dibuat menggunakan Sistem VIBES 2.0 atau Borang Bantuan Kebajikan yang boleh didapati disemua JHEV Cawangan Negeri dan laman web JHEV ATM.
  • Semua permohonan mesti dimajukan melalui Pejabat JHEV Cawangan Negeri di mana pemohon itu menetap.
Adakah semua permohonan akan diluluskan?

Tidak. Semua permohonan lengkap yang diterima akan dinilai berdasarkan syarat kelayakan, keperluan perubatan, peruntukan kewangan yang akan dipertimbangkan melalui Mesyuarat Jawatankuasa Kebajikan dan Kemudahan Perubatan (JKKP).

Bolehkah memohon semula jika peralatan rosak?

Boleh. Permohonan semula bagi peralatan pesakit yang telah mengalami kerosakan (tidak terhad kepada sebarang tempoh atau melebihi tempoh waranti) boleh dibuat dengan mengemukakan gambar peralatan beserta borang akuan kerosakan.

Berapakah had maksimum kadar bantuan yang boleh diluluskan?

Kadar bantuan yang diluluskan adalah RM5,000.00 (maksimum). Ianya merangkumi keseluruhan peralatan yang dimohon.

Bapa saya yang merupakan Veteran ATM telah menghantar permohonan pembelian beberapa peralatan pesakit berdasarkan syor pegawai perubatan kerajaan yang merawat. Namun demikian, sebelum peralatan tersebut dapat dibekalkan, beliau telah meninggal dunia. Adakah keluarga saya layak dibekalkan dengan peralatan tersebut?

Tidak, peralatan tersebut adalah untuk kegunaan pemohon. Sekiranya tanggungan beliau turut mempunyai masalah kesihatan yang sama dan disyorkan pegawai perubatan kerajaan untuk mendapatkan peralatan pesakit yang sama, permohonan baharu perlu dibuat atas nama tanggungan Veteran ATM tersebut.

Saya telah membeli kerusi roda jenis motorized berharga RM3,000.00. Adakah saya akan diluluskan bayaran penuh bagi peralatan yang dibeli?

Setiap permohonan akan dipertimbangkan di dalam Mesyuarat Jawatankuasa Kebajikan dan Kemudahan Perubatan (JKKP) yang mana salah seorang ahli jawatankuasa tersebut adalah seorang pegawai perubatan kerajaan. Jenis peralatan yang diperlukan akan diperakukan oleh pegawai perubatan kerajaan tersebut dan kadar bantuan adalah sebanyak RM5,000 (maksimum) bagi setiap permohonan. Walau bagaimanapun,kadar bantuan peralatan pesakit ini adalah bergantung kepada lingkungan  harga setiap jenis peralatan yang pernah diluluskan. JHEV ATM telah menyediakan daftar harga bagi setiap peralatan yang pernah diluluskan dan daftar ini akan dirujuk semasa menimbang permohonan yang diterima.

Apakah Skim Bantuan Bencana Alam?

Skim ini merupakan bantuan kewangan sekaligus untuk meringankan beban dan kesusahan yang dialami oleh Veteran ATM akibat bencana alam seperti ribut, kebakaran dan sebagainya yang menyebabkan kerosakan struktur terhadap kediaman beliau sehingga menyebabkan kediaman tersebut tidak selamat atau tidak boleh didiami oleh pemohon dan tanggungan

Berapakah kadar bantuan di bawah skim ini?

Kadar bantuan adalah sehingga RM10,000 mengikut penilaian kerosakan

Apakah syarat kelayakan untuk memohon Skim Bantuan Bencana Alam

Syarat kelayakan bagi bantuan ini adalah seperti berikut:

  1. Veteran – Pemilik Kad Veteran
  2. Tidak diberhentikan atas dasar tatatertib
  3. Veteran bermastautin di kediaman tersebut
  4. Balu Veteran – dikahwini semasa berkhidmat. Jika berkahwin semula, tidak layak memohon.
  5. Permohonan dikemukakan dalam tempoh setahun dari tarikh bencana alam berlaku
Saya ingin memohon bantuan bencana bagi rumah saya yang mengalami banjir tempoh hari. Apakah cara-cara memohon bantuan tersebut?

Skim Bantuan Bencana merupakan bantuan berupa kewangan bagi membantu veteran atau balu sekiranya berlaku sesuatu bencana yang merosakkan struktur asal rumah hak milik veteran, isteri atau balu.

Bencana dikategorikan samada disebabkan oleh faktor alam seperti banjir, tanah runtuh, hujan ribut atau kebakaran. Laporan polis, pengesahan ketua kampung beserta laporan bomba (jika ada) perlu dikemukakan untuk mengesahkan kejadian tersebut. Gambar kejadian boleh disertakan bagi menyokong kejadian terbabit.

Seterusnya isi borang permohonan Bantuan Bencana Alam dan kembalikan kepada pejabat JHEV yang berhampiran.

Borang tersebut boleh dimuat turun di sini.

Rumah saya mengalami banjir yang menyebabkan peralatan elektrik rosak, 2 buah kereta dan 1 buah motorsikal rosak teruk. Begitu juga banyak perabot yang juga rosak dan tidak boleh digunakan lagi. Saya menganggarkan kerugian sebanyak RM10,000.00. Adakah saya layak diluluskan Bantuan Bencana Alam sepenuhnya bagi kerugian tersebut?

Tidak, bantuan Bencana Alam bertujuan untuk meringankan beban kewangan Veteran ATM yang mengalami kerosakan struktur rumah akibat daripada bencana alam seperti ribut, kebakaran, taufan, gempa bumi, banjir, tanah runtuh, tsunami dan lain-lain. Kadar Bantuan Bencana Alam yang boleh diluluskan adalah RM10,000.00 (maksimum) berdasarkan laporan siasatan daripada pihak berkuasa yang berkaitan seperti polis, bomba dan pihak berkuasa tempatan. Dalam hal ini, tiada sebarang kerosakan struktur rumah telah terjadi.

Rumah saya terletak betul-betul di tebing sungai. Saya mendapati tebing sungai telah terhakis dan rumah saya boleh runtuh jika hakisan tersebut berterusan berlaku. Bolehkah saya memohon bantuan ini?

Tidak, kerana bencana alam belum berlaku. Sebagai langkah awal atas faktor keselamatan, Veteran ATM hendaklah membuat laporan kepada pihak berkuasa tempatan berkaitan tebing sungai dan mendapatkan laporan/ khidmat nasihat samada rumah itu masih selamat untuk diduduki atau sebaliknya.

Kejadian ribut telah melanda kawasan perumahan saya dan menyebabkan bahagian bumbung hadapan rumah saya tercabut. Bolehkah saya dipertimbangkan bantuan bencana ini.

Boleh, pemohon boleh mengemukakan permohonan kepada JHEV ATM Cawangan Negeri beserta gambar bumbung yang tercabut. Sekiranya keadaan mendesak, pihak Veteran ATM boleh membuat pembaikan awal dan mengemukakan permohonan tuntutan bayaran balik beserta resit asal pembayaran pembaikan ke JHEV ATM Cawangan Negeri yang akan melakukakan lawatan selanjutnya.

Kejadian ribut telah melanda rumah saya dan menyebabkan pagar rumah senget, awning rumah saya tercabut dan bumbung stor peralatan rosak ditimpa dahan pokok. Saya telah mengemukakan permohonan namun diputuskan gagal. Mengapa?

Bantuan Bencana Alam bertujuan untuk meringankan beban kewangan Veteran ATM yang mengalami kerosakan struktur rumah akibat daripada bencana alam seperti ribut, kebakaran, taufan, gempa bumi, banjir, tanah runtuh, tsunami dan lain-lain. Dalam kejadian ini, pagar rumah, awning umah dan bumbung stor peralatan bukan merupakan struktur rumah. Maka permohonan diputuskan sebagai gagal.

Career

As an employer, what is the process to obtain a workforce?

Employers interested in sourcing labor from among ATM Veterans can contact JHEV at the address and contact numbers below:

Career and Socioeconomic Division
2nd Floor,
301, Medan Tuanku,
Jalan Tuanku Abdul Rahman,
50100 Kuala Lumpur
Phone: 03-20508027 / 8028

Employers should also outline the following details when offering any job vacancies in communication with JHEV:

  • Job title
  • Number of vacancies
  • Qualifications or requirements needed
  • Salary and allowances offered
  • Other benefits such as insurance coverage, loans, accommodation, transportation, etc.
  • Name of the HR officer or manager responsible for contact, along with their phone number, fax number, and complete employer address
  • Any other relevant criteria, if applicable.
What is the procedure for the Career and Socioeconomic Division (BKS) in assisting ATM Veterans to secure second careers after they retire from military service?

BKS receives job application registrations from ATM Veterans. It also receives job offers from employers.

  • Accepts job offers from employers.
  • Matches job offers with the eligibility criteria and requirements set by the employer.
  • Submits nominations of ATM Veterans to employers.
  • Schedules interview dates for ATM Veterans.
  • Continuously monitors the progress of ATM Veterans and their employers.
What efforts has JHEV ATM made to help ATM Veterans secure employment in the public sector?

The Career and Socioeconomic Division (BKS) of JHEV maintains communication with government agencies to discuss employment opportunities for ATM Veterans. Currently, JHEV has received job vacancies for Veterans from PDRM, RELA, and JAKIM. Further information regarding these job vacancies can be found on the JHEV website.

What types of job positions are commonly offered to JHEV by employers?

The types of jobs commonly offered to JHEV by employers are in the fields of security, driving, and electronics. Other job fields are subject to the vacancies available at the respective companies.

Socioeconomics

Are ATM Veterans charged any fees to attend the Post-Transition courses organized by PERHEBAT?

ATM Veterans selected to attend the Post-Transition course organized by PERHEBAT will only be charged RM10 per day if they require the facilities such as meals and accommodation provided by PERHEBAT. The course tuition fees will be fully covered by PERHEBAT.

ATM Veterans selected to attend the Post-Transition course organized by PERHEBAT will only be charged RM10 per day if they require meals and accommodation provided by PERHEBAT. The course tuition fees will be fully funded by PERHEBAT.

ATM Veterans who are interested in applying for course financing must come in person to the JHEV headquarters (Career Guidance Division) and bring the following complete documents:

  • A letter of application from the veteran requesting course financing.
  • The offer letter along with the quotation (course fees).
  • A copy of the Service Record Book.
  • A copy of the Veterans' Card.
  • A copy of the relevant certificates.

The application will then be processed for approval by the Director-General of JHEV. For more information, you can contact the Career & Socioeconomic Division at 03-20508027 / 8028.

Can ATM Veterans attend long-term courses (Transition Training Courses) that are not offered in the Post-Transition course schedule?

ATM Veterans can apply to attend long-term courses but will be charged RM10 per day if they require PERHEBAT facilities such as accommodation and meals. The payment must be made at the time of registration at PERHEBAT.

Does JHEV provide agricultural land plots?

JHEV does not provide agricultural land plots. What JHEV needs to do is conduct a survey of vacant land plots at the relevant land office. This department only issues a letter of support for the application.

Does JHEV offer project opportunities for ATM Veterans who are contractors?

JHEV does not provide project opportunities. ATM Veteran contractors are advised to review advertisements in major newspapers and take the opportunity to participate in those tenders.

What is JHEV's role in developing the agricultural, livestock, and fisheries sectors managed by ATM Veterans?

To develop ATM Veterans involved in the relevant sectors, JHEV connects entrepreneurs with the relevant departments to obtain advisory services.

Does JHEV provide business loans?

JHEV does not provide business loans. However, JHEV supports business loan applications made to lending institutions. For your information, JHEV acts as a Mentor for the BSN Microcredit Scheme, which provides business loans of up to RM 20,000.

Policy

Can an organization hold gatherings/conferences/annual general meetings online?

Yes, and it is encouraged. This is to avoid any physical gatherings and prevent the spread of the COVID-19 pandemic. It also aligns with the government's efforts to break the transmission chain of the virus. In this technological era, organizations should take the opportunity to leverage technology and no longer rely on conventional methods for managing their associations. The same applies to monthly meetings, committee meetings, or any form of meetings provided for in the association’s constitution.

Associations are encouraged to hold Annual General Meetings (AGMs) virtually using Webinar or video conferencing. The following are some commonly used applications that can be utilized:

  • Microsoft Teams — maximum 300 participants, session limit of 24 hours.
  • Google Meet — maximum 150 participants, session limit of 1 hour.
  • Webex — maximum 100 participants, no session time limit.
Has the Registrar of Veterans' Associations set any conditions regarding the conduct of meetings online?

The Registrar does not impose any conditions regarding the methods and procedures for conducting online meetings. However, all provisions such as meeting quorum, notice issuance, motions, presentation topics, and other related matters should comply with the provisions in the association's constitution. The meeting minutes must also be fully prepared and it is the association's responsibility to ensure that all necessary information is properly recorded as evidence of the meeting when submitting the Annual Statement to the Registrar of Associations in accordance with the Veterans Act 2012 [Act 740].

Total User Account

3659322
Today: 641
Total: 3,659,322

facebook
tiktok
instagram
youtube
location
footer-logo

One Stop Centre (OSC) MAFVAD

Level G, Menara TH Perdana, 1001 Jalan Sultan Ismail, 50250 Kuala Lumpur

Tel: 03-2050 8000
Call Centre: 03-2697 6600

Head Office  Branches


Copyright 2024 © Malaysian Armed Forces Veteran Affairs Department