Information Management Division

Key Functions

• Manage the ICT infostructure and infrastructure for JHEV ATM.
• Act as an ICT and ICT security advisor to the JHEV ATM Chief Information Officer (CIO).
• Plan and implement the ICT Strategic Plan (PSTM) for JHEV ATM.
• Manage the ICT budget and financial allocation for JHEV ATM.
• Provide ICT consultancy services for JHEV ATM.

Vision

To be a provider of comprehensive ICT and digital solutions supporting the modernization and transformation of service delivery for the ATM Veterans Affairs Department.

Mission

• Ensure secure and reliable ICT infrastructure and infostructure to guarantee effective and available service delivery.
• Provide advisory services in ICT planning, development, implementation, and consultancy.
• Execute efficient and effective ICT governance.

Units

Strategic Planning and Services Unit

• Develop and manage the ICT Strategic Plan (PSTM).
• Oversee ICT governance for MinDef and secretariat duties.
• Manage and monitor ICT projects.
• Conduct audits and ensure compliance (quality coordination, quality program implementation, and ICT best practices).
• Plan competency development and human capital strategies (ICT expertise development, ICT training plans, and ICT Training Roadmap coordination).
• Manage human resources and office administration.
• Oversee financial and budget management.

Operations Unit

• Provide and manage JHEV’s ICT infrastructure.
• Enforce ICT Security Policies within JHEV.
• Manage email systems.
• Administer and manage the data center.
• Oversee backup, recovery, and disaster recovery operations.
• Pengurusan keselamatan dan pengendalian insiden.
• Pengurusan keperluan infrastruktur perkakasan dan perisian untuk pengguna.
• Oversee ICT asset management.
• Pengurusan Desktop Berpusat (AD).
• Provide technical expertise and support.

Core Applications Unit

• Plans and coordinates the development and implementation of core applications, such as:
  

  • VIBES System
  • VETIS System
  • Monitoring System
  • Asset Management System
  • BBN/BHN Portal
• Additionally, ensures system development methodologies and guidelines align with MinDef standards.

Data Management and Support Applications Unit

• Plans and coordinates the development and implementation of support applications, such as:

  • JHEV ATM Website
  • ATM Veterans Data Reporting Portal
  • Online Pension Statement System
  • ATM Veteran Card Printing System

• Manages and refines ATM veteran data, including:

  • Data integration.
  • Open Data Portal (MAMPU).
  • Statistical reporting.